Inside Sales Supervisor - Green Bay
Scope of Position
Inside Sales Supervisor ensures that department functions are performed in a timely, professional, efficient, effective manner while projecting and maintaining a positive business/customer relations image. Oversees development and administration of departmental procedures, performance standards, and training and development of department personnel. Assists in day-to-day activities/functions and supervises the department activities.
Essential Functions
- Provides day-to-day supervision to the inside sales department
- Collaborates with leadership to understand the organizations goals and strategy related to inside sales, and implements these goals.
- Promotes and maintains a flexible cooperative, positive, team oriented attitude with and between departments and end users.
- Coordinate internal training sessions for department with regard to systems, procedures, policy and products sold.
- Coordinate department schedule including after-hours calls, vacations, personal days, etc.
- Conduct performance appraisals and recommends salary changes.
- Responsible for a clean, well-stocked showroom that showcases new products.
- Responsible for incoming and outbound sales calls.
- Performs other duties as required.
Position Requirements / Skills
- 5+ years in customer service or sales. BS degree in business, marketing or related discipline, preferred.
- Excellent communication, attention to detail, problem solving and follow through skills.
- Proficient administrative skills.
- Proficient PC skills and related software skills.
Equipment / Tools Operated
Proficient skill in operation of standard office equipment such as fax, multi-phone line equipment, PC and their related equipment, copy machine, calculator, printers, mail related equipment. Able to use basic PC related tools.
Please email your resume to: hr@tsihvac.com with salary requirements.
Make working at TSI your next career move!
Corporate Office Location:
Temperature Systems
5001 Voges Road
Madison, WI 53708
Equal Opportunity Employer