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Warranty Department

Temperature Systems Inc. is proud to support you with warranty parts service. To get the quickest and best warranty support, please follow the following procedures:

Tips to Expedite Your Warranty Claims

Here are some special instructions to help expedite your warranty claims. Please remember to fill out your SCA’s with complete part numbers and serial numbers for BOTH the failed and replacement information when it comes to compressors and coils. We now also need serial numbers on both failed and replacement parts for thermostats, user interfaces, zoning and related accessories. In addition if this information is missing, the Warranty Department will be unable to process your claim and cannot provide you with your credit. Please take the serial number and part number directly from the actual part, not from the invoice you receive from TSI.

CLAIMS: Make sure to send in your claim forms within 30 days of the repair date to avoid claims from either being denied or charged a penalty (depending on each vendor’s policy or product).



Green Bay

Marie Henry
Warranty Administrator (Carrier, Bryant, Tempstar)
P: 608-327-2327   Jill Loritz
Warranty Administrator (Carrier, Bryant, Tempstar and all other warranties)
P: 920-491-5203
Corey Williams-Craig
Warranty Administrator / Other Warranty Returns
P: 608-327-2394      

Warranty Cards

Click on the Manufacturer Name below to see warranty cards for equipment and supplies.

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